I say this a lot when I’m building Gleam: I optimize for joy.

A lot of clinical research software is selected by people who are not doing the day-to-day work at the site. They're not the ones handling queries, entering data, or trying to keep visits, documentation, and patient care moving at the same time.

In clinical research, trust depends on being able to verify the work.

Clinical research sites already have enough competing for attention: Source pages, CRFs, queries, patient visits, and study timelines all demand focus. Software should make that work easier, not add another layer to manage.